River Supply/River Services - Your Source for Marine Supplies at Low Prices
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Security & Privacy

This privacy statement was created because we are committed to protecting River Supply and River Services customers' privacy. The following discloses our security, information gathering and dissemination practices for the RiverSupply.com web site. 

Click Here for our Terms of Use for the RiverSupply.com web site.

 
Information Collection and Use 
River Supply is the sole owner of the information collected on this website. River Supply will not sell, share, or otherwise distribute your personal data to third parties. We collect information from our users at several different points on our web site. We use Google Analytics, a service provider, to help us gather and analyze information about our customers. Google's only role is to help us conduct our business and deliver the most relevant products and services. If you would like find out more information about Privacy from Google, Click Here.

Log Files
We use IP addresses to analyze trends, administer the web site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
This web site may contain hyperlinks to web sites operated by parties other than River Supply. Such hyperlinks are provided for your reference only. River Supply does not control such web sites and is not responsible for their contents. The inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators. Those web sites may have different privacy policies. If you click onto another web site, you may want to check the privacy policy of that Web site. River Supply is not responsible for the privacy policies of other sites.  

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our web site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies are necessary to provide you with certain features. If a user rejects the cookie, they may still use our web site. The only drawback to this is that the user will be limited in some areas of our web site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Some of our business partners use cookies on our web site (for example, online advertisers). However, we have no access to or control over these cookies.

Special Offers
We send all new Suite Offers® members a welcoming email to confirm membership. Established members will receive information on services and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the My Account page or by emailing us using the Contact Us page.

Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our web site at the point where we ask for the information. For example, our checkout process has an 'opt-out' mechanism so users who purchase from us, but don't want any marketing material, can keep their email address off of our lists. All our emails promoting special deals to our customers contain a link to Opt-out of receiving future emails. You may also use the Contact Us page to Opt-Out of receiving emails in the future.

Site Security
By making your marine supplies purchase on our secure server, you are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers, including Firefox and Microsoft Explorer. This technology allows us to use the most advanced encryption tools necessary to protect information transmitted between your computer and our server. Through encryption, the personal information you enter, including your name, address, and credit-card information, is converted into code that is then securely dispatched over the Internet. Once our secure server receives your encrypted personal information, it is sent to our credit card processing gateway at Authorize.net. for processing.  For security information at Authorize.net, Click Here. Your credit card information is not stored in our database. Your credit card information is not transmitted over the Internet again.

Site and Service Updates
We also send the user website and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Electronic Check Processing